Interview with Ted Quinn, CEO & Founder of Activate Care

Ted Quinn is the CEO and Co-founder of Activate Care, a digital health company helping everybody engaged in the healthcare system – clinicians, patients, families, and communities – act together to make health happen, wherever they are.

He co-founded Activate Care alongside Ken Mandl, MD and Zak Kohane, MD, both nationally-renowned healthcare informatics experts. The company was incubated at Boston Children’s Hospital and Harvard Innovation Lab back in 2012. When Quinn, Mandl and Kohane first got together, they were inspired to launch this effort after observing for decades the constant dropped handoffs across all of the many providers and caregivers who care for patients during their time of need.

They wanted to start the company as ACT.md, which was a play on words for the concept of ‘Accountable Care Transactions’ which is a way of thinking about those handoffs happening in a more reliable way. They also saw the relationship between healthcare organizations undertaking value-based contracts and needing to rethink how they delivered integrated care with all their health and social care partners. Integration can be built around accountable care transactions, with their platform at the center. So, they created the company, now called Activate Care, as an operating system for team-based care that drives action across health and social care systems, toward improved outcomes and reduced costs.

Activate Care® provides a platform for social workers and doctors to easily collaborate and determine a patient’s needs. It also considers the patient’s Social Determinant of Health (SDOH) to help stay on top of outliers with a high risk of impacts of physical and mental health.

Interview Questions:

Q1: Experience | What were some of your previous experiences which led you on your entrepreneurial journey to launch Activate Care?

Q2: Vision | What is your vision for Activate Care and have you pivoted that vision along the way?

Q3: Mental Health | Since mental health is rising in this time of a global pandemic, why is it so important that society address these needs?

Q4: Social Determinant | Which Social Determinant of Health do you feel are most correlated to mental health issues?

Q5: Results | Has Activate Care seen high results in decreasing those factors?

Q6: Trajectory | Where do you see the trajectory of mental health headed in the next year or so?

Q7: Platform Benefits |Who benefits most from using the Activate CareHub platform? What professions or organizations typically use Activate Care?

Q8: Competition | What separates Activate Care from other referral management technology companies? What are some key distinguishing factors from perceived competition?

Q9: Team | Who are other key members of the Activate Care team and what roles do they play in the success of Activate Care?

Q10: Future | What are Ted’s future plans for Activate Care?

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