Dan Calabrese Interviews Alfonso Quijano, CTO at Lean Solutions Group

Alfonso is an Electronic Engineer, full-stack developer, and technology executive focused on the logistics industry. He has participated in creating state-of-the-art technology solutions, such as fully automated vehicle access control systems with ALPR. He is a seasoned head software developer knowledgeable in various high- and low-level programming environments, IT project manager, and leader of software divisions, taking projects from zero to completion on live production environments in record time. Mr. Quijano is a versatile engineer with operations experience focused on building highly efficient technology teams and supporting company departments, including HR, Marketing, Sales, PR, and IT.

Connect with Alfonso on LinkedIn

Dan Calabrese has been a professional writer since 1984, a business writer since 1992 and a writer for trucking/supply chain/logistics since 2006 – when he joined Transport Topics as a contributing writer. Since then he has also written for Inbound Logistics, Inside Supply Management and a variety of state trucking magazines. Dan also owns and operates North Star Marketing Content, and assists clients such as the National Motor Freight Traffic Association as well as carriers, 3PLs and tech providers to the industry. He is based in the Detroit area.

Connect with Dan on LinkedIn

Interview questions:

Q1. You have an extensive background not only in developing technology but also in building technology teams, with a strong emphasis on logistics. So, I want to focus on the role AI can play in boosting the performance of logistics teams. AI seems to be emerging very rapidly, and many companies struggle to know its logical starting point.

a . Where would you recommend that the logistics industry starts at in integrating AI with its teams?

Q2. The biggest proponents of AI always emphasize that it’s not about replacing people but about empowering them to achieve more.

a. If an employee hears that but is still nervous about it, what can you tell them that would make them more confident that AI is actually a good development for them?

Q3. Once a company in the logistics field has fully integrated AI, what should they expect as far as the impact on their productivity?

Q4. Many carriers and 3PLs are using AI to do forecasting – looking at trends in the market to help them decide how to deploy assets in the days and weeks to come.

a. What should they know about the potential, and the limits, of using AI in this way?

Q5. AI can crunch data with blazing speed and generate useful models and recommendations for executives. But it lacks the instincts or judgment of people.

a. For company leaders, what’s the right balance between AI’s recommendations and human judgment?

Q6. As the logistics industry looks to overcome the challenges of recent years and of the current markets, what do you believe is the great promised AI offers to help the industry remain strong?

Lean Solutions Group, established in 2012 and based in Coral Springs, Florida, is a nearshore and offshore services provider with a highly scalable and flexible workforce of approximately 9,000 employees with operations at seven satellite offices in Colombia, Guatemala, Mexico, and the Philippines. Partnering with more than 500 U.S.-based companies, Lean Solutions Group’s expanded service offerings include staffing, technology, marketing, sales, and business process outsourcing services, all in one place. By leveraging the best talent, culture, and price that Lean Solutions provide, businesses can lower operational costs and drive business growth. For more information, visit https://www.leangroup.com/.

Recent Blogs: https://www.leangroup.com/resources/blog

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