Knownwell, an AI-as-a-Service provider for mid-market professional services companies, is pleased to announce the appointment of its first board member, Phillip Merrick. Merrick will provide strategic guidance to Knownwell as the company launches its first-of-its-kind AI platform later this year.
Merrick is the co-founder and CEO of pgEdge Inc., an open-source database as a service company. A serial entrepreneur and software developer by background, Merrick has a history of scaling successful technology ventures from the earliest startup stages to IPO and beyond.
“Phillip’s experience in enterprise software markets worldwide makes him a great addition to our Board of Directors,” said David DeWolf, Founder and CEO of Knownwell. “We look forward to channeling Phillip’s talent, expertise, and energy into furthering our mission for AI-driven business solutions.”
Prior to becoming CEO of pgEdge Inc., Merrick co-founded and led several cloud-security and technology software companies that later sold for a combined $1.2 billion. Previous companies Merrick has led include Fugue, SparkPost, and webMethods, Inc., the latter of which he founded and led through IPO and acquisition.
At SparkPost, Merrick led the creation and growth of a cloud email delivery business from zero to $23M annual recurring revenue in three years. SparkPost was acquired by MessageBird for $600M in 2021. webMethods was acquired by Software AG for more than $500 million in 2007 following its highly successful IPO in 2000. Fugue was acquired by Synk for an undisclosed amount.
“I’m honored to serve as a Board Member for Knownwell and to get the chance to work alongside David and the rest of the team,” said Merrick. “I look forward to collaborating with them as they develop an AI-powered product that will help professional services leaders strengthen client relationships and bolster client retention.”
About Knownwell
Knownwell, an AIaaS platform company, synthesizes an organization’s natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency. Knownwell equips mid-market professional services executives with the competitive edge they need—knowing their clients to strengthen client relationships, manage service quality perception, and calibrate alignment. To explore more about Knownwell’s transformative platform, please visit knownwell.com.
