Dan Calabrese Interviews Tracy Meetre, Chief Commercial Officer at Sunset Transportation

Tracy Meetre is the Chief Commercial Officer at Sunset Transportation. Since joining Sunset in 2016, she has directed the execution of the sales process from start to finish, leading day-to-day operations and strategic planning for sales and marketing company-wide. She and her team are focused on helping customers streamline logistics using state-of-the-art technology, industry best practices, and proven processes. As CCO, she provides leadership and coordination of the company sales, strategic account management, and marketing functions in accordance with Sunset’s strategic growth plan.

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Dan Calabrese has been a professional writer since 1984, a business writer since 1992 and a writer for trucking/supply chain/logistics since 2006 – when he joined Transport Topics as a contributing writer. Since then he has also written for Inbound Logistics, Inside Supply Management and a variety of state trucking magazines. Dan also owns and operates North Star Marketing Content, and assists clients such as the National Motor Freight Traffic Association as well as carriers, 3PLs and tech providers to the industry. He is based in the Detroit area.

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Interview questions:

Q1. What does high touch, high service mean for both shippers and carriers?

Q2. What does exceptional customer service look like from the shipper and carrier side?

– Why is relationship building so important now and moving forward?

– How do you build trust?

– Why is trust important when doing business?

– Why is it important to be a business partner with your customers and carriers?

Q3. What is strategic account management and how do business reviews impact service?

Q4. How can becoming a Provider of Choice impact business for a 4PL and for the customers and business partners they serve?

Sunset Transportation is a Top 10 logistics company with family roots, global reach, and best-in-class customer service. Our culture allows customers to feel like family, while offering a wide variety of transportation and logistics solutions, advanced TMS solutions, reporting, and shipment reliability. Sunset is privately owned with eight (8) branch offices in the U.S. and Mexico. To learn more, visit www.SunsetTrans.com.

Recent News: https://www.sunsettrans.com/news-insights/

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