Hotel Revival Baltimore, an award-winning hotel recently added to the New Waterloo portfolio of properties, has announced the appointment of Ramond J. Sneed as its new general manager. Sneed brings with him a wealth of experience in customer service and hospitality that aligns with the hotel’s purpose-driven priorities.
As general manager, Sneed oversees all aspects of Revival’s operations, focusing on delivering exceptional guest experiences, fostering community partnerships and driving positive social impact. His proven leadership and strategic approach are expected to further elevate Revival’s position as a premier boutique hotel in Baltimore.
“We are thrilled to welcome Ramond as general manager,” said Bart Knaggs, CEO of New Waterloo. “His skills in leading high-performing teams, driving revenue growth and implementing innovative strategies make Ramond well-prepared to advance Revival’s mission and vision. His passion for the hospitality industry, which has been shaped by years of work within the Baltimore community, is poised to enhance the experience of guests and team members alike.”
In Baltimore, Sneed has solidified his reputation as an accomplished leader in the city’s vibrant hospitality scene. He has held roles at the Royal Sonesta Harbor Court Hotel and the Renaissance Harborplace Hotel, serving as director of operations and senior food and beverage manager, respectively. In his most recent role as general manager of the Sonesta Select Hotel in Arlington, Virginia, he demonstrated exceptional leadership during the COVID-19 pandemic, earning the trust and loyalty of guests while successfully leveraging the hotel’s profitability.
“I feel privileged to be welcomed by the extraordinary team members at Revival, who share a collective passion and creativity,” said Ramond. “Together, we will continue to ensure that all who come through our doors feel a sense of belonging and inspiration during their stay.”
Sneed earned his bachelor’s degree in hotel and restaurant management from the University of Maryland Eastern Shore, where he developed an understanding of the industry’s core principles and best practices. He then completed a Master of Business Administration at the University of Maryland Global Campus.
Under its new general manager, Revival continues to prioritize being a space that is inclusive and welcoming to all. The hotel’s social impact efforts include curated programming and events, such as educational workshops, thought-provoking conversations, art pop-ups and spirit-free cocktail tastings. Being more than a hotel by partnering with local businesses, Revival engages in philanthropic efforts and assists the community wherever the need made be. Partnerships include those with Lor Tush and Black Acres Roastery. For more information on Revival’s community efforts, visit https://hotelrevivalbaltimore.com/.
About Hotel Revival Baltimore
Hotel Revival Baltimore is located at 101 West Monument Street, inthe heart of Baltimore’s historic Mount Vernon neighborhood. The 107-room, 14-story boutique hotel is contributing to the renewal of the area through a vibrant guest experience, thoughtful design, and restaurants and signature bars. The property embraces Mount Vernon’s notable history of art and culture by featuring an extensive array of local artists and artisans. It also embodies Baltimore by showcasing local products, the city’s history, and native cuisine. Topside, the hotel’s year-round rooftop restaurant and bar, showcases the distinct flavors of Baltimore and the Chesapeake Bay. Revival offers four event spaces, totaling 4,000 square feet, accommodating a range of guests, from 10 to 200. The hotel is the first New Waterloo property in Baltimore. For more information, please visit https://hotelrevivalbaltimore.com/.
About New Waterloo
New Waterloo is an independent hospitality management company. We make a meaningful and positive impact in the communities in which we operate. Our brands include South Congress Hotel, Hotel Ella, El Rey Court, Waymore’s Guest House, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, and Albert Hotel.
