Baltimore Water Customers to be Able to Enroll in Paperless Billing and Payment Plans for Past-due Balances

Baltimore City residents and businesses can now get an email notification when their monthly water bill is ready to view online instead of getting the bill in their mailbox.

Mayor Brandon Scott and Department of Public Works Director Jason Mitchell announced the change as part of a new paperless billing option.

Starting at the end of the month, the city will also implement a new payment plan program to help residents who have fallen behind on paying their water bills.