We barely notice them anymore.
They could be little bubbles on the corner of the screen asking if we have any questions while browsing the internet. A few years ago, they functioned much like an automated phone answering system steering callers to the right department. Today, they can deliver customer service in conversational text so natural you might think you’re messaging with a real person.
Chances are, you use or interact with artificial intelligence every day; I regularly use the AI-based Otter app to transcribe interviews. It’s game changing, but the transcripts it produces are clearly done by AI and not a human.
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