Interview with Gaurav Bhattacharya, CEO and Saumya Bhatnagar, Co-founder at

Gaurav Bhattacharya is a CEO and co-founder of, a Customer Intelligence platform to empower companies with AI-based Customer Intelligence that drives Transformational Growth. He actively participates in the Los Angeles tech innovation ecosystem through panel discussions and mentoring. Bhattacharya started his career by founding a medical software business while still in high school. He is a Forbes 30 under 30 alum and an accomplished technology leader speaking at major conferences and authoring several publications in this space.

Saumya Bhatnagar, CPO and Co-founder, is a Forbes 30 under 30 alum, winner of the Stevie Gold Entrepreneur of the Year award, and recognized as the 50 Most Powerful Women in Tech by the National Diversity Council. She is an experienced Software Leader with a demonstrated history of positive project outcomes. Saumya holds a Master’s in Computer Science from the University of California, Santa Cruz with a focus on Natural Language Processing.

Interview questions:

Introduction | Can you provide an introduction to Key features of the platform, customers, headcount….

Childhood | You and Saumya were childhood friends. How did your entrepreneurial journey start?

The Involve. ai Platform | How is leading the Customer Intelligence Movement? What role do AI and machine learning play? How does the platform eliminate churn?

Clients | Subscription-based models are your potential customers. Can you share any of your clients? SEMrush Holdings, Tnemec…

Competition | What is the competitive landscape?

The Startup | You and Saumya came together with your previous company, the employee-volunteering platform Glipped which did business as InvolveSoft. How did you and Saumya pivot to co-founding

Series A |Last year, completed an $18.5 million Series A lead Sapphire Ventures; other investors included Bonfire Ventures, Greycroft, Launch Capital, Bertelsmann Digital Media Investments, GRMfund, and Stanford University. How did the Series A come together?

Use of Funds |How has the Series A fund been allocated?

Team | Who are the key members of the team?

Hiring | What is the most important consideration in hiring?

Product Pipeline | What is in the product pipeline? smart flows?

Case Studies | Can you share some case studies of customer success stories? TrustArc, Emailage, Better Cloud…

Series B | When do you plan to start on a Series B?

Growth | What are the growth plans? Are there any potential strategic acquisitions?

Dreams | What are your dreams and aspirations?

Connect with Gaurav and Saumya on LinkedIn was founded by Gaurav Bhattacharya and Saumya Bhatnagar, two Forbes 30 under 30 leaders who have successfully built software companies together since their teenage years.

Together with a fast-growing team of superstars, is leading the Customer Intelligence Movement to bring customer teams worldwide into the new era using Artificial Intelligence and love.

Recent Blogs:

How to Build and Run Customer Success Teams – Growth Stories

What’s Left Unsaid: What Do Customers REALLY Think?

How Creating an Online Community Can Build Your Brand

Turning Disjointed Customer Data Into Winning Conversations

Teacher Turned Tech: Jen Richard, Principal at Bonfire Ventures

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