Darcy Shapiro is the Chief Operating Officer, Americas at Cover Genius, the insurtech for embedded insurance that protects the global customers of the world’s largest digital companies, including Booking Holdings, Intuit, eBay, and Shopee. In her role, Darcy is responsible for leading the operational functions of Cover Genius and oversees the company’s MGA licensing structure across 50 US states, 10 Canadian Provinces, and multiple LatAm regions that are critical to the success of Cover Genius’ global partnerships.
Darcy has more than 15 years of experience in commercial and general insurance. Before Cover Genius, she was Product Director at The Hartford, where she managed Cyber, Tech, Media, and Miscellaneous Professional Liability products, as well as developed The Hartford’s first admitted Cyber policy. In addition, she has held key roles at AIG and Liberty Mutual, including claims counsel and litigation management.
Darcy has an honors degree in English and Computer Applications from the University of Notre Dame, and a law degree from Fordham University School of Law, and is an active, sponsored member of Chief, an executive network focused on connecting and supporting women in leadership roles. Based in New York, Darcy is also a strong supporter of local charities, like City Harvest and FACES, that help individuals improve their day-to-day lives.
Interview questions:
Introduction | Please provide an introduction to Cover Genius – vision, insurance distribution platform, customers (2 million), annual premium values ($240 million), offices…
Insurtechs | How are insurtechs upsetting the traditional insurance world? How is Cover Genius rethinking insurance?
Founders | Cover Genius was founded in 2014 by Chris Bayley and Angus McDonald. Please tell us about the founders? (Travel agency – wanted to add insurance products – Australia. Rental car insurance product)
Milestones |What are the most significant milestones since the launch?
Business Model | The Cover Genius model is sales through partnerships not direct to consumer. Please explain.
Technology | Can you explain XCover? Cover Genius’ data analytics API, BrightWrite. How does it optimize price and product in real time? (distribution platform for global customized insurance, dynamically-bundled policies) Rental Cover?
Partnerships | Tell us about your partnerships? How many countries?
Case Studies | Are there some case studies that you can share? Descartes Shiprush…
Capital | Please provide an overview of the funding of Cover Genius.
Career | Prior to joining Cover Genius, your career included stints at AIG, The Hartford and Liberty Mutual. Tell us about your career and the decision to join Cover Genius.
Growth | What are the growth plans for Cover Genius?
Connect with Darcy on LinkedIn
About Cover Genius: Cover Genius is the insurtech for embedded insurance that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Skyscanner and Descartes ShipRush. We’re also available on eBay, Wayfair, Tile and, SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, and XClaim, an API for instant payment of approved claims that delivers an NPS of +65, a result that has been independently recognized as the highest for any insurance company globally.
Cover Genius and partners co-create solutions that embed protection, aided by Cover Genius’ licenses in 60+ countries & all 50 US States.
Recent case studies:
FROM 20 DAYS TO 24 HOURS: REDUCING CLAIM PROCESSING FOR DESCARTES SHIPRUSH
COMPARISON OF TWO WARRANTY PROVIDERS
CASE STUDY – GLOBAL ONLINE RETAILER SEES 513% REVENUE GROWTH IN FOUR WEEKS
WHAT’S DRIVING OUTSIZED ATTACH RATES IN 2020? HOW A TECH-LED APPROACH HAS HELPED SUSTAIN A 2-3X BUMP
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